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Click here to download the client for remote support via NJK

(Please call first so that we know to expect you)

Click the 'Run' button when prompted

How Secure is It?
  • The remote support session is initiated by you to share your desktop: you need to voluntary click to initiate the connection.

  • You can use up to 128bit encryption. The encryption level depends on the OS and installed MS Crypto api.

  • The server can only connect back to pre-configurations in our offices.

  • No incoming connections, no unattended service connection.

  • Remote Control is automatically and systematically uninstalled when the connection is closed.

Remote support allows us to view the screen of your computer (via internet or network) directly from our offices. We are able to use your mouse and keyboard to control your PC remotely to remedy any problems you have. This means that we can work on your computer wherever you are in the world, as if we were sitting in front of it.

There is no need to pre-install software or execute complex procedures, simply click the link to request remote support. This will initiate the download of a small remote control program which will then request a remote support connection to our offices.

Contact Us

Fernden House
Chapel Lane
Stockton Heath

Tel: 01925 634407

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